TD-BLE: Difference between revisions
→Common problems and solutions
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If none of the above helps, we recommend contacting our tech support. | If none of the above helps, we recommend contacting our tech support. | ||
== '''<big> | == '''<big>Loss of communication with the tracker or error codes 65530, 0, 65532, -4</big>''' == | ||
The most common cause of communication loss is low signal strength between the tracker and the sensor. | |||
It is recommended to measure the average signal strength at the tracker (RSSI) during installation. A good signal strength is considered to be between -35 dBm and -85 dBm. | |||
If the signal strength is lower than optimal, it can be improved by pointing the sensor antenna towards the receiving device. | |||
[[ | [[File:Antenna direction.png|frameless|585x585px]] | ||
The main factor that affects the strength of signal reception is obstacles. Therefore, it is important to place the tracker in a location with as few obstacles as possible between it and the sensor. | |||
If you cannot improve the signal quality of the tracker, you can use '''RS-485 BLE''' base or '''[[BA-BLE]]'''.With a base station, the signal should become more stable. If necessary, the base can be placed in a remote location away from the tracker where there is less obstruction to the signal, or it can be moved outside the cabin, as the base motherboard is protected with compound and has wind and moisture protection. | |||
You can unload the data from the black box to check if there is data transmission from the sensor during moments of communication loss. | |||
== '''<big>Tracker Communication Error Codes</big>''' == | |||
65530 - код ошибки трекеров Навтелеком, он означает потерю связи. | 65530 - код ошибки трекеров Навтелеком, он означает потерю связи. | ||