TD-Online: Difference between revisions
→Checking the device manually
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4) If the TD-Online is detected via the app, try and hard reset it; should it come back online on the platform, be sure to report that to the tech support team | 4) If the TD-Online is detected via the app, try and hard reset it; should it come back online on the platform, be sure to report that to the tech support team | ||
5) If the TD-Online is detected via the app but doesn't come back online on the platform no matter what you try, download the log from it and share the file with the tech support; the log file is saved in the same folder where you previously saved a tank calibraiton table; if you have never saved any tables before, be sure to create and save one (you need only a few lines in the table with whatever values) | 5) If the TD-Online is detected via the app but doesn't come back online on the platform no matter what you try, download the log from it and share the file with the tech support; the log file is saved in the same folder where you previously saved a tank calibraiton table; if you have never saved any tables before, be sure to create and save one (you need only a few lines in the table with whatever values)<gallery widths="250" heights="400"> | ||
File:2c18a2b1-b2ed-48f3-b9d7-9a3ae6f90d00.jpg|Find and connect the sensor | |||
File:Td online additional features.png|Go to Additional Features | |||
File:Td online additional features log and bb.png|1 - to download the log, 2 - to download the black box | |||
File:Td online log or bb selecting how much data to download.png|1 - select the number of days, 2 - hours, 3 - download the data for the number of days and/or hours you have selected; or 4 - download all the data stored | |||
File:8b579a96-aea4-419e-b0d2-59ffbd2b12a5.jpg|Download complete; the file is stored in the last folder you used to create and save a tank calibration table file in | |||
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= '''<big>Useful links</big>''' = | = '''<big>Useful links</big>''' = | ||