TD-150: Difference between revisions
→The sensor does not connect or is not recognized in the application
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== '''<big>The sensor does not connect or is not recognized in the application</big>''' == | == '''<big>The sensor does not connect or is not recognized in the application</big>''' == | ||
If the sensor does not connect to the configurator, do the following: | |||
* | * Make sure that the correct COM port number is selected and that drivers and libraries are installed (STMicroelectronics Virtual COM Port ('''1''')(C200M) or USB-SERIAL CH341A ('''2''')(C200M2) in the COM and LPT ports section of the Windows device manager "to enter this menu, press '''win+r''' and enter '''devmgmt.msc''' and press '''OK''' ('''3''') and then expand the com ports submenu ('''4''')" [[Файл:Ком порты С200М и С200М2.png|877x877пкс]] [[Файл:Выбор ком порта и ДУТ.png]] | ||
* | * If possible, connect another sensor that is sure to work; if it connects, then there are no problems with the COM port or converter | ||
* | * Connect another USB cable to the C200M (ADD PWR connector); check if the USB cable is working | ||
* | * If another converter is used, ensure that sufficient power is supplied to the sensor (12 volts is optimal) | ||
* | * When connecting the sensor, press Search for sensors within 15 seconds after power is applied to the sensor | ||
* | * If the above does not help, reflash the FW of the sensor | ||
* | * If you cannot complete the firmware, contact our technical support | ||
== '''<big> | == '''<big>Checking the connection between the sensor and the terminal via RS-485</big>''' == | ||
Если датчик, по какой-либо причине, после того, как вы все верно настроили, не передает данные на терминал, необходимо выяснить, происходит ли обмен данными между устройствами. | Если датчик, по какой-либо причине, после того, как вы все верно настроили, не передает данные на терминал, необходимо выяснить, происходит ли обмен данными между устройствами. | ||