Escort Knowledge Base

TD-Online: Difference between revisions

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TD-Online (view source)

Revision as of 16:27, 28 April 2026

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[[File:Imagefavbsndf.png|280x280px]][[File:Imagecasbdnffmdns.png|281x281px]]
[[File:Imagefavbsndf.png|280x280px]][[File:Imagecasbdnffmdns.png|281x281px]]


<blockquote>
'''ATTENTION! FILL THE WHOLE INNER SPACE OF THE SENSOR'S HEAD WITH LITHOL (LITHIUM GREASE) AFTER INSERTING THE SIM! THIS WILL PROTECT THE CIRCTUIT AGAINST ANY FOREIGN LIQUIDS FILTRERING IN INSIDE THE SENSOR!'''</blockquote>


 
<gallery widths="250" heights="350">
 
File:5443031609666902460.jpg|alt=
 
File:5443031609666902461.jpg|alt=
 
File:5443031609666902462.jpg|alt=
 
</gallery>
 


= '''Connecting the Sensor in the Configuration App''' =
= '''Connecting the Sensor in the Configuration App''' =
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= General Parameters Transmitted by the Sensor =
= '''General Parameters Transmitted by the Sensor''' =
 
 
'''msg_num''' - sequential record number since startup;
 
'''SNR''' - signal-to-noise ratio for GPS;
 
'''pwr''' - power supply voltage;
 
'''temp''' - temperature;


'''angle''' - tilt angle relative to horizontal;


'''fl''' - fuel level;
'''msg_num''' - sequential record number since startup (cumulative counter of the messages sent)


'''fp''' - fuel level counter (CNT);
'''SNR''' - signal-to-noise ratio for GPS


'''flX''' - (fl0...fl7) - slave devices' fuel levels;
'''RSSI''' (Received Signal Strength Indicator) - quality of the GSM signal reception


'''ftX''' - (ft0...ft7) - slave devices' temperatures;
'''pwr''' - power supply voltage


'''fpX''' - (fp0...fp7) - slave devices' fuel level counters (CNT);
'''temp''' - temperature


'''move''' - whether in motion;
'''angle''' - tilt angle relative to horizontal


'''engine''' - whether engine is running.
'''fl''' - fuel level


'''fp''' - fuel level counter (CNT)


'''flX''' - (fl0...fl7) - slave devices' fuel levels


'''ftX''' - (ft0...ft7) - slave devices' temperatures


'''fpX''' - (fp0...fp7) - slave devices' fuel level counters (CNT)


'''move''' - whether in motion


'''engine''' - whether engine is running


= '''<big>Sensor calibration</big>''' =
= '''<big>Sensor calibration</big>''' =
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[[File:Cylindrical_tank_long_inside_view.png|frameless|750x750px]]
[[File:Cylindrical_tank_long_inside_view.png|frameless|750x750px]]


==== '''<big>Ladder shape tank</big>''' ====
=== '''<big>Ladder shape tank</big>''' ===
If there is a difference in height in the tank and there is no common bed, it may be necessary to install two fuel level sensors.
If there is a difference in height in the tank and there is no common bed, it may be necessary to install two fuel level sensors.


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[[File:Ladder_2_tank_inside_view.png|frameless|750x750px]]
[[File:Ladder_2_tank_inside_view.png|frameless|750x750px]]


===== '''<big>Ladder shape tank's tank calibration</big>''' =====
==== '''<big>Ladder shape tank's tank calibration</big>''' ====
When calibrating, it is necessary to create two tables, one for "'''FLS 1'''" and the second for "'''FLS 2'''"
When calibrating, it is necessary to create two tables, one for "'''FLS 1'''" and the second for "'''FLS 2'''"


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[[File:Filtration_effect.png|none|thumb|795x795px|'''<big>Before and after enabling filtering on the sensor</big>''']]
[[File:Filtration_effect.png|none|thumb|795x795px|'''<big>Before and after enabling filtering on the sensor</big>''']]


== <big>'''Tank mounting'''</big> ==
= <big>'''Tank mounting'''</big> =
The most common mounting method is self-tapping screws with a sealing washer. It is also possible to install on threaded crimp nuts, welded bushings and other structural elements. The sensor can be mounted on pre-prepared places using screws and bolts with strength class not less than 4.8. It is necessary to ensure tightness of the connection between the sensor body and the tank. For additional protection it is allowed to use automotive oil and gasoline resistant sealant.  
The most common mounting method is self-tapping screws with a sealing washer. It is also possible to install on threaded crimp nuts, welded bushings and other structural elements. The sensor can be mounted on pre-prepared places using screws and bolts with strength class not less than 4.8. It is necessary to ensure tightness of the connection between the sensor body and the tank. For additional protection it is allowed to use automotive oil and gasoline resistant sealant.  


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[[File:Recalculate_page_settings_2.png|frameless]]
[[File:Recalculate_page_settings_2.png|frameless]]


= '''<big>Common problems and solutions</big>''' =
= '''<big>Common issues and solutions</big>''' =


== '''<big>Level does not change</big>''' ==
== '''<big>Level does not change</big>''' ==
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Take a photo of the sensor head (the sensor serial number should be visible), its tubes (the correspondence or discrepancy of the tubes length should be clearly visible), take a screenshot of the main screen of the sensor and the Settings menu page in the application and send these data to tech support.
Take a photo of the sensor head (the sensor serial number should be visible), its tubes (the correspondence or discrepancy of the tubes length should be clearly visible), take a screenshot of the main screen of the sensor and the Settings menu page in the application and send these data to tech support.
== '''Connection losses, issues with coordinates, power supply issues''' ==
In case TD-Online goes offline for several days, it is necessary to check the messages the device sent before going offline or, if it has come back online, to check the messages sent from the black box. On Wialon platform such messages are marked with blue color.
The dianostic parameters that need to be checked are:
- '''SRN''' - in case it is higher than 30, there is an issue with the GPS connectivity; either the connection with satellites is poor in this area or there is an issue with the device's GPS module or its antenna
- '''RSSI''' - Received Signal Strength Indicator - shows the quality of GSM signal reception; if the values you see are below 20 this means that either the local 2G/4G coverage is poor or there's an issue with the GSM modem or its antenna
- '''msg_num''' - a cumulative counter of the messages sent; it can reset from time to time but if it happens too often then most likely there's an issue with the power supply the sensor is connected to
[[File:TDOnline diagnostic parameters.png|980x980px]]
=== Checking the device manually ===
If the TD-Online in question is offline for too long, it is necessary to check it manually.
Once next to the vehicle:
1) Before doing anything with the wiring, try and check if the device can be detected via Escort app (via Bluetooth)
2) If it cannot be detected, there's something with:
* a) the cable
* b) the fuse
* c) the device itself
3) Try and connect the TD-Online to an alternative power supply of  12-24 V (using C200M2 RS485-USB converter is an option) and check if it can be detected via the app; if this works, run a continuity check on the cable and the fuse using a multimeter; replace either or both of them if they are damaged
4) If the TD-Online is detected via the app, try and hard reset it; should it come back online on the platform, be sure to report that to the tech support team
5) If the TD-Online is detected via the app but doesn't come back online on the platform no matter what you try, download the log from it and share the file with the tech support; the log file is saved in the same folder where you previously saved a tank calibraiton table; if you have never saved any tables before, be sure to create and save one (you need only a few lines in the table with whatever values)<gallery widths="250" heights="400">
File:2c18a2b1-b2ed-48f3-b9d7-9a3ae6f90d00.jpg|Find and connect the sensor
File:Td online additional features.png|Go to Additional Features
File:Td online additional features log and bb.png|1 - to download the log, 2 - to download the black box
File:Td online log or bb selecting how much data to download.png|1 - select the number of days, 2 - hours, 3 - download the data for the number of days and/or hours you have selected; or 4 - download all the data stored
File:8b579a96-aea4-419e-b0d2-59ffbd2b12a5.jpg|Download complete; the file is stored in the last folder you used to create and save a tank calibration table file in
</gallery>
= '''<big>Firmware update</big>''' =
To update the firmware, be sure to donwload a .zip file onto your smartphone first. Do not unzip it!
Then, once the sensor is connected, go to the '''Additional Features''' menu, enter the sensor's password (1) and initiate the '''FW update''' (2). You will have 30 seconds to quickly select the FW file and start the update. Otherwise, after 30 seconds, the sensor will restart and you will need to reconnect it. <gallery widths="350" heights="400">
File:Eng wiki tdo go to add feature fw upd.png|alt=
File:Eng wiki tdo add feature fw upd.png|alt=
</gallery>Next, tap on the FW file button, find the file in the folder where you previously saved it and select it. Then start the update and wait for it to finish.<gallery widths="250" heights="400">
File:Eng wiki tdo add feature fw upd select file.png|alt=
File:Eng wiki tdo add feature fw upd find file.png|alt=
File:Eng wiki tdo add feature fw upd start upd.png|alt=
</gallery>Once the firmware update is over, you can reconnect the sensor.
= '''<big>Connecting slave sensors (BLE and RS-485)</big>''' =
TD-Online can function as a hub to which it is possible to connect up to '''8 slave sensors''' either via BLE or the RS-485 interface (in case of the wired sensors).
== '''Pairing a BLE slave sensor''' ==
Go to the '''Additional settings''', once the TD-Online is connected to your smartphone via the app. Hit the '''"+"''' button. Then select '''Bluetooth''' (1), enter the sensor's name or its MAC address (2; both can be found on the sensor's head; the sensor's name is the model's letters TD, DU, TW, TH with a lower dash and the last 6 digits of the serial number f.e. TD_555666 or DU_222444) and tap on '''Connect'''. Or scan the slave sernsor's QR code (4).<gallery widths="300" heights="350">
File:Eng wiki tdo go to add settings.png|alt=
File:Eng wiki tdo add settings connection of slave sensors.png|alt=
File:Eng wiki tdo add settings start adding slave sensors.png|alt=
File:Eng wiki tdo add settings adding slave sensors mac address or qr.png|alt=
</gallery>
== '''Connecting a wired slave sensor via the RS-485 interface''' ==
To connect a wired Escort-TD sensor as a slave device via the RS-485 interface, go to '''Additional settings''' menu, tap on the '''"+"''' button, then select the '''Wired''' option (1), enter the slave '''sensor's network address''' (2) and tap '''Connect'''. <gallery widths="300" heights="350">
File:Eng wiki tdo go to add settings.png|alt=
File:Eng wiki tdo add settings connection of slave sensors.png|alt=
File:Eng wiki tdo add settings start adding slave sensors.png|alt=
File:Eng wiki tdo add settings adding slave sensor wired.png|alt=
</gallery><blockquote>'''The salve's network address must be any number from 2 to 200. You can't use the network address 1 as it is already taken by the TD-Online itself.'''</blockquote>Before connecting the wired sensors to a TD-Online, be sure to connect them separately and change their network addresses via the PC configurator or the app.
[[File:Eng wiki tdo add settings adding slave sensors wired slave sensor network address.png|863x863px]]
If using a PC configurator, the network address can be modified via the '''General settings''' menu.
[[File:Escort TD wired network address modification General settings.png|800x800px]]
== '''Cheking the slave sensors' data''' ==
Once a slave sensor is connected, tap on it to see its readings.<gallery widths="250" heights="300">
File:Eng wiki tdo add settings adding slave sensors finished.png|alt=
File:Eng wiki tdo add settings adding slave sensors wired slave sensor data check.png|alt=
</gallery>
== '''Slave sensors' parameters in messages''' ==
ULx – level or angle reading of 'Slave Sensor x'
VBx – battery voltage reading of 'Slave Sensor x'
UTx – temperature reading of 'Slave Sensor x'
VVx – FW version of 'Slave Sensor x'
UCx – CNT reading of 'Slave Sensor x'
WMx – operating mode of 'Slave Sensor x'
LMx – luminosity reading of 'Slave Sensor x'
UROx – roll reading of 'Slave Sensor x'
UPTx – pitch reading of 'Slave Sensor x'
UHx – humidity reading of 'Slave Sensor x'
UPx – pressure reading of 'Slave Sensor x'
UWx – weight reading of 'Slave Sensor x'
DIx – DIN state reading of 'Slave Sensor x'
ZULx – coefficient reading of TDQ-BLE paired with 'Slave Sensor x'
ZUTx – temperature reading of TDQ-BLE paired with 'Slave Sensor x'
ZUCSx – status of TDQ-BLE paired with 'Slave Sensor x'
UZx – CNT reading of TDQ-BLE paired with 'Slave Sensor x'
= '''<big>Wiring</big>''' =
[[File:TD Onlinewiring no slave.png|532x532px]]
TD-Online with a slave sensor(s)
[[File:TD-Online wiring with a slave sensor.png|864x864px]]


= '''<big>Useful links</big>''' =
= '''<big>Useful links</big>''' =
Retrieved from "https://wikien.escortsensors.com/index.php/Special:MobileDiff/1573...2069"